WEBSITE HOSTING
& CARE PLANS

There are no set up fees if I am building your website. All web site builds are done on the studio’s development servers. Once the site is ready to go live then I direct the client domain to the live site.

If I’m migrating a client’s website from (or to) another hosting server to Studio Erez servers, then there is a 350NIS fee for the service of migration.

Website Care & Hosting plans start at a minimum of 3 months after which the plan can be cancelled on a monthly basis for free – with prior notice of 2 weeks.

Web projects that require more than 3 months development time will be required to pay basic monthly hosting fees from 4th month until website is ready to go live. 

If a client chooses to move his/her website after the website has gone live then there are 3 options:
1. Request that the new host company migrate the site for you (often there is a free site migration when opening a new account).
2. Receive a backup from me to give to your next support person.
3. Pay a 350NIS migration fee for me to migrate the complete site for you and to check that the site runs well with no bugs.

I do offer web care plans for clients hosting elsewhere as long as the hosting company meets my requirements and is included in my list of recommended host companies. Contact me to request a consultation and pricing for this.

My maintenance plan is not mandatory for clients but is highly recommended because of the importance of security, optimization, updates, backups, support, etc.

That said, if you choose to forego my care plan, you’re welcome to. You will, in that case, assume complete responsibility for the website updates, security, backups, costs of any pro-license plugins and other services laid out in this plan. You will be required to sign a clause that releases us from any responsibility or involvement if and when the website is breached, hacked or performs slowly because the lack of proper optimization.

In this case, you’re welcome to handle it in-house by first reaching out to your host company, secondly, to a malware and blacklist removal specialist that I am able to recommend or if you’d like to join my plan and have me take care of getting the hack cleaned, I have a 1400NIS site cleaning/set up fee.

Depending on the type of hack/breach and how long the site has been compromised, SEO rankings and blacklisting issues may take weeks or even months to resolve and in some cases will require more additional work to recover from.

Important note: I do not fix website hacks unless the site will subsequently be added to one of my care plans.

In the extremely unlikely event that a website is breached or hacked in any way while on our plan, I take full responsibility and will rectify the situation immediately. You will not need to do a thing.

I will take on websites I didn’t build as long as they use the tools I’m familiar and comfortable (or can learn quickly) with. Additionally, the site’s hosting must be one that meets my requirements.

The answer to this is no. The retainer of hourly updates is covered for that month but does not roll over or add up for later use.

Each plan lists what it includes. All plans include updates, monitoring, and back-ups on-site and off-site. All plans include access and use of all premium plugins available through Studio Erez. As long as clients are on hosting and web care plans they do not need to purchase their own hosting or licenses to premium plugins.
If a client has a need for a pro plugin license that Studio Erez does not own, then the client will be required to pay for a single license for his/her website.

Your monthly time covers any updates, additions or add-ons to your website. For example, content updates, adding new photos, adding new blogs, adding testimonials etc.

Sometimes the scope of the monthly request will surpass the time allotted to complete it. If more time is required, I can do so with our client discounted hourly rate or put the updates aside until the next month.

Note: The allotted monthly time is for work or updates on the existing website and cannot be used for other projects or a step-by-step website revamp. I’m happy to do those things either via our discounted hourly rate or via a discounted and separate fixed project!

Hosting and Website Care Plans prices may change from time to time subject to prior notice.